Privacy Policy
Effective Date: January 1, 2026
Giza Garden Care ("we," "our," or "us") operates the website gardenflow.pro and provides professional gardening and maintenance services in the Cairo and Giza regions of Egypt. We are committed to protecting the privacy of visitors to our website and clients who contact us for garden care solutions. This Privacy Policy explains what personal information we may collect, how we use it, and your rights regarding that information.
Information We Collect
When you visit our website or contact us to inquire about our gardening maintenance services, we may collect the following types of information:
- Contact Information: When you submit an inquiry through our contact form or email us directly at hello@gardenflow.pro, we collect your name, email address, phone number, and any other details you choose to provide about your gardening needs or service location.
- Service Location Data: To understand whether your property falls within our service zones in Cairo and Giza, you may provide your address or neighborhood information.
- Technical Information: Our website may automatically collect technical data such as your IP address, browser type, device information, and pages visited. This helps us understand how visitors interact with our site and improve user experience.
- Cookies and Similar Technologies: We may use cookies and similar tracking technologies to enhance website functionality and gather analytics about site usage. These tools help us understand visitor behavior and optimize our content.
How We Use Your Information
We use the personal information we collect for the following purposes:
- To respond to your inquiries about our gardening and maintenance services and provide information about our offerings.
- To assess whether your property is located within our service zones in the Cairo and Giza areas.
- To communicate with you regarding service requests, updates, and general customer support.
- To improve our website content, design, and functionality based on visitor usage patterns.
- To maintain records of client communications and service history for quality assurance and operational purposes.
- To comply with legal obligations and protect our business interests.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us recognize repeat visitors and understand site traffic patterns. We may use analytics tools to collect aggregated data about website usage, which helps us improve our services and content.
You can control or disable cookies through your browser settings. However, disabling cookies may affect certain features or functionality of our website.
Sharing Your Information
We do not share your personal information with third parties except in the following limited circumstances:
- Service Providers: We may share information with trusted third-party service providers who assist us with website hosting, email communications, or analytics. These providers are contractually obligated to protect your data and use it only for the purposes we specify.
- Legal Requirements: We may disclose your information if required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of Giza Garden Care, our clients, or others.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Contact inquiries and service-related communications are typically retained for a reasonable period to maintain service continuity and address any follow-up questions. Once the information is no longer needed, we will securely delete or anonymize it.
Your Rights and Choices
As a user of our website and a resident of Egypt, you have certain rights regarding your personal information:
- Access and Correction: You may request access to the personal information we hold about you and ask us to correct any inaccuracies.
- Deletion: You may request that we delete your personal information, subject to legal or operational requirements.
- Objection and Restriction: You may object to certain uses of your information or request that we restrict processing in specific circumstances.
- Withdrawal of Consent: If we process your information based on your consent, you may withdraw that consent at any time.
To exercise any of these rights, please contact us at hello@gardenflow.pro or call us at +20 1061801981. We will respond to your request in a timely manner and in accordance with applicable laws.
Security of Your Information
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. We encourage you to use caution when sharing personal information online.
Children's Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take steps to delete it promptly.
Links to Third-Party Websites
Our website may contain links to external websites or resources that are not operated by Giza Garden Care. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any external sites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will revise the "Effective Date" at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Continued use of our website after any changes constitutes your acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Giza Garden Care
Cairo, Egypt
Email: hello@gardenflow.pro
Phone: +20 1061801981
Website: gardenflow.pro